Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and Prismiq regarding your use of our website and consulting services. By accessing our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services after changes are posted constitutes acceptance of the modified terms.

2. Definitions

For the purposes of these Terms and Conditions:

• "Service" refers to the AI integration consulting services provided by Prismiq, including technology consultation, workflow automation design, and enterprise AI strategy engagements.
• "User," "You," or "Client" refers to the individual or organization accessing our website or engaging our services.
• "We," "Us," or "Prismiq" refers to Prismiq and its authorized representatives.
• "Agreement" refers to these Terms and Conditions together with any separate engagement letters or contracts.
• "Deliverables" refers to documentation, recommendations, specifications, or other work products provided as part of our services.

3. Service Description

Prismiq provides professional consulting services focused on artificial intelligence integration, workflow automation, and enterprise technology strategy. Our services are advisory in nature and include analysis, recommendations, and documentation designed to support informed decision-making.

We do not implement AI systems or provide ongoing technical support for implemented solutions. Our deliverables are intended to guide your internal teams or implementation partners. Specific service details, scope, timeline, and fees are outlined in separate engagement letters for each client project.

4. Eligibility

Our services are intended for business organizations and professional individuals. You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services.

If you are engaging our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

5. User Responsibilities

5.1 Accurate Information

You agree to provide accurate, complete, and current information when engaging our services or communicating with us. Inaccurate or incomplete information may affect the quality and relevance of our recommendations.

5.2 Cooperation

You agree to cooperate in good faith during service engagements, providing necessary access to information, personnel, and systems as outlined in our engagement letter. Timely cooperation is essential for successful project completion.

5.3 Appropriate Use

You agree to use our website and services only for lawful purposes and in accordance with these terms. You will not attempt to interfere with website functionality, access restricted areas, or engage in any activity that could harm our systems or reputation.

6. Intellectual Property Rights

6.1 Prismiq Intellectual Property

All content on our website, including text, graphics, logos, and design elements, is owned by Prismiq or our licensors and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

6.2 Deliverables License

Upon full payment for services, we grant you a non-exclusive, non-transferable license to use deliverables produced for your engagement for your internal business purposes. You may share deliverables with your employees and authorized contractors working on related projects.

6.3 Client Information

You retain all rights to information and materials you provide to us. By sharing information, you grant us a license to use it solely for the purpose of providing services to you. We will not use your confidential information for other purposes without your consent.

7. Payment Terms

Service fees are outlined in our engagement letters and quoted in Thai Baht. Payment terms vary by service tier but typically require payment prior to service commencement or according to agreed milestones.

Accepted payment methods include bank transfer and other methods as agreed in writing. All fees are exclusive of applicable taxes, which will be added to invoices as required by Thai law.

Late payments may result in service delays or suspension. Outstanding balances may be subject to interest charges as permitted by Thai law.

8. Refund Policy

Given the advisory nature of our services, refunds are generally not available once work has commenced. However, we will work with clients in good faith to address any concerns about service quality.

If you are dissatisfied with our services, please contact us immediately to discuss resolution options. Specific refund terms may be outlined in individual engagement letters.

9. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as necessary to provide services or as required by law. We maintain appropriate security measures to protect confidential information.

Upon request, we will execute separate non-disclosure agreements before discussing sensitive matters. Our confidentiality obligations survive the completion of services.

You agree to treat our methodologies, work products, and proprietary information as confidential and not disclose them to third parties without our consent, except as necessary for your internal use of deliverables.

10. Disclaimers

10.1 Advisory Nature of Services

Our services provide professional advice and recommendations based on information available at the time of engagement. We do not guarantee specific business outcomes or implementation results. The success of any AI initiative depends on many factors beyond our recommendations.

10.2 No Warranties

Services are provided on an "as is" basis. While we strive for accuracy and quality, we make no warranties, express or implied, regarding the completeness, accuracy, or suitability of our recommendations for any particular purpose.

10.3 Not Professional Advice

Our services constitute technology consulting, not legal, financial, or regulatory advice. You should consult appropriate licensed professionals for such matters. We are not responsible for your interpretation or application of our recommendations.

11. Limitation of Liability

To the maximum extent permitted by Thai law, Prismiq's total liability for any claims arising from or related to our services will not exceed the fees paid by you for the specific engagement giving rise to the claim.

We will not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data, even if advised of the possibility of such damages.

This limitation applies regardless of the legal theory under which liability is claimed and survives the termination of any agreement between us.

12. Indemnification

You agree to indemnify and hold harmless Prismiq, its consultants, and representatives from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of third parties.

This indemnification obligation survives the termination of services and these terms.

13. Termination

13.1 Termination by Client

You may terminate services by providing written notice. Termination does not relieve you of obligation to pay for services rendered through the termination date.

13.2 Termination by Prismiq

We reserve the right to terminate services if you breach these terms, fail to provide necessary cooperation, or if we determine in good faith that we cannot provide effective service.

13.3 Effect of Termination

Upon termination, we will provide work product completed through the termination date. You will pay all fees for services rendered. Confidentiality obligations and limitations of liability survive termination.

14. Dispute Resolution

14.1 Governing Law

These terms are governed by the laws of Thailand. Any disputes will be resolved in accordance with Thai law, without regard to conflict of law principles.

14.2 Jurisdiction

You agree that any legal action or proceeding arising from these terms will be brought exclusively in the courts of Bangkok, Thailand, and you consent to the jurisdiction of such courts.

14.3 Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation. Either party may request a meeting to discuss resolution.

15. General Provisions

15.1 Entire Agreement

These terms, together with our Privacy Policy and any engagement letters, constitute the entire agreement between you and Prismiq regarding our services and supersede all prior agreements.

15.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign these terms or any rights under them without our written consent. We may assign our rights and obligations without restriction.

15.5 Notices

Notices required under these terms should be sent to the contact information provided below. Notices are deemed received when delivered in person, by email, or three business days after mailing.

16. Changes to Terms

We may revise these terms at any time by posting updated terms on our website. Material changes will be indicated by updating the "Last Updated" date. For active service engagements, we will notify clients of material changes that affect ongoing work.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

17. Contact Information

If you have questions about these Terms and Conditions, please contact us: